0
No results

CLAIM YOUR FREE CLEANING KIT

Back

To receive your free cleaning kit, please fill out the following form online.
This form must be completed by the person who purchased the floor.
IMPORTANT: No handwritten or incomplete form will be accepted or processed.

To be eligible, products must be sold through an authorized Mirage dealer participating in the Mirage Fall 2023 Promotion and located in Canada (except Quebec). A participating dealer is identified as such on the Mirage Website dealer locator.

Claims must be filled no later than February 12, 2024.
The consumer will receive the cleaning kit at the address confirmed, 2 to 4 weeks after the claim has been approved.

Consumer information

Mirage delivers only to valid addresses and does not deliver to post office boxes.

-
-
(ex: 444-222-3333)

Dealer information

Find the store you bought your floor from


Purchased product information

Find the product number (SKU#) of your purchase by entering its species, color name, grade, collection, or technology in the search bar below.

/ /

1

Proof of purchase

Attach a copy of your original invoice ( JPG, JPEG, PNG or PDF - max. 4mb )


If you need further assistance, please contact us at :
[email protected] or 1 800-463-1303.

Promotion rules

Back

Mirage Fall 2023 Promo


OFFER

Free KLEAN by mirage cleaning kit with a minimum purchase of 300 sq.ft. of Mirage Hardwood floors at an authorized Mirage dealer.

PROMOTIONAL EVENT PERIOD

Flooring must be purchased between October 5 and November 18, 2023.

One KLEAN by mirage cleaning kit per home address.

Claims and supporting documentation must completed online no later than: February 12, 2024.

TERRITORY

In Canada (except Quebec).

PRODUCTS INCLUDED

This promotion is valid on all Mirage hardwood floors sales listed on the 2023 Mirage product chart and on the Mirage website, regardless of species, color, or width.

The purchase needs to be a minimum of 300 sq. ft. of Mirage hardwood floors through an authorized dealer.

Accessory sales are not eligible. The promo does not apply to products that have not been paid for in full or returned. MIRAGE* prohibits the sale of its flooring via the internet. Therefore, claims resulting from internet sales are not eligible.

PARTICIPATING DEALERS

To be eligible, products must be sold through an authorized Mirage Dealer participating in the Mirage Fall 2023 Promo and located in Canada (except Quebec). A participating dealer is identified as such on the Mirage Website dealer locator during the promotion time frame.

The promotional event applies to residential sales only (retail sales). This promotion cannot be combined with any other offer or product sold at special pricing from Mirage (model homes, special project pricing, special programs). KLEAN by mirage cleaning kit will not be sent to a company name but to the homeowner who purchased the floor.

CLAIMS AND DOCUMENTATION

How to apply for the rebate claim:

  1. Consumers must go to www.miragefloors.com/en-ca/ to obtain the rebate claim form and fill it out.
  2. Consumers must attach a copy of the final invoice from a participating dealer to the form. Invoices must be dated between October 5 and November 18, 2023. The claimant's name and address must appear on the final invoice. The KLEAN by mirage cleaning kit is not transferable. Sales quotes, debit card and credit card slips, and bank statements among others are not eligible and will be refused. Claims not backed by sufficient and complete billing information will be considered invalid.
  3. The claim form and supporting documentation must be completed online no later than: February 12, 2024. Claims dated later will be refused.

PROCESSING OF THE CLAIM

Upon receipt of the claim and documentation, the information will be reviewed to confirm eligibility. Incomplete claims will not be processed. To be eligible, delivery of the material must be completed within 12 weeks of the promotion end date.

The consumer will receive the KLEAN by mirage cleaning kit at the address confirmed, 2 to 4 weeks after the claim has been approved. Please note that no KLEAN by mirage cleaning kit will be sent until the Mirage Floors product for which the claim was filed has been shipped to the consumer.

GENERAL QUESTIONS

For questions about the Mirage Fall 2023 Promo, call the Mirage product manufacturer at 1-800-463-1303 or email  .

AUDIT

MIRAGE/Boa-Franc G.P., hereinafter MIRAGE, or its designees reserve the right to audit any or all claims submitted for the promotional event and require additional supporting information from the claimant. The participant understands and accepts that MIRAGE will contact dealers to verify purchases. Dealer purchases of Mirage products may also be audited. Documentation with altered and/or fraudulent information will be null and void, and the responsible party will be disqualified from the program and subject to claim recovery by MIRAGE for fraudulently obtained funds. All submissions are subject to audit. MIRAGE is not responsible for lost, late, or incomplete claims or claims not received. Determination of eligibility of sales by MIRAGE is final. Information compiled by MIRAGE pursuant to the Mirage Fall 2023 Promo is kept confidential and is prohibited from being shared with any third party.

Back to promotions page .seasonalPromo-rulesPage-content a { color: #545029; }