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Buying hardwood floors


Frequently asked questions

What is the average price of Mirage floors?

The price of a hardwood floor depends on a host of details including the selected species, board width, finish, and area to be covered. We invite you to visit your local Mirage dealer to discuss your project and get a quote.

Where can I view Mirage Floor Samples?

We recommend you visit a retailer in your area to see and feel authentic products, as colors on the screen or in print may differ slightly from the actual product.

Find retailers in your area by browsing our website using our “Find a Dealer” tool in the main menu at the top right or call us at 1-800-463-1303 Monday through Friday from 7:30 a.m. to 5:00 p.m. EST for assistance.

Alternatively, you can order up to 4 free product samples of 10 inches (254 mm) in length directly from our website, with shipping included at no cost. Simply click on the “Free Samples” button in the top right corner of the main menu and follow the on-screen instructions. 

Where can I buy Mirage floors?

Find a Mirage retailer near you using our Dealer Locator tool. Choosing the right retailer depends on several key factors.

Those offering a wide range of services can provide more complete support throughout your project — some even offer professional design and installation services. Experience, strong customer references, and a solid portfolio of satisfied clients are all good signs of quality.

It’s perfectly reasonable to ask for photos or videos of recent work, request a detailed quote, and get technical information about the flooring installation process.

How can I order a sample?

You can order up to 4 samples from anywhere in North America directly on our website. Simply select the desired products from the Hardwood Flooring section and add them to your cart. Once you’ve added all the products you want, just click on “Cart” in the left-hand menu and follow the instructions to complete your order. 

Can I buy directly from the manufacturer?

We only sell Mirage floors through our dealer network. You can find a Mirage retailer by using our Mirage Dealer Locator, or you can contact us by phone to find one near you.

Why can't I see the floor I'm looking for on your website?

Our website features all products available in our standard offering, and the product chart provides an overview. However, some products we manufacture may not be listed online.

If you can’t find the product you’re looking for, it may be part of a special program, discontinued, or still available in limited quantities. For more information about unlisted products, feel free to call us at 1-800-463-1303. 

Is it possible to customize a standard product or order a completely customized floor?

Only the current products in our standard offering on our website, but some products may be customized to better meet your specific needs. If you are unable to find a product that perfectly suits your needs or are looking for something completely custom, please feel free to call us at 1-800-463-1303 for more information.

Is my floor covered by a warranty?

Mirage hardwood floors are covered by several warranties:

- Limited lifetime structural warranty

- 35-year finish wear warranty for DuraMatt®, DurAlive™, and Cashmere® finishes in residential use

- 3-year finish wear warranty for DuraMatt®, DurAlive™, Cashmere®, or Commercial finishes in light commercial use

- 5-year finish wear warranty for the Commercial finish in commercial use

For more details, please visit our Warranty section. 

Where can I see Mirage floors in real projects?

You can explore how Mirage floors look in real homes by visiting our Residential Projects page. There, you’ll find completed projects that showcase our flooring in a variety of styles, settings, and room types — a great source of inspiration for your own space! 

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