It is possible to sand a Mirage floor, depending on the board technology used and the overall condition of the floor. 

Note that Lock technology floors cannot be sanded. However, they can be recoated. 

We recommend having your floor assessed by a professional before beginning any resurfacing work.

On average, hardwood floors are resurfaced every 7 to 10 years to give them a second life. However, this can vary depending on maintenance habits and daily wear and tear. Factors like pets, heavy foot traffic, and young children can all influence the timing.

A mark occurs when the wood fibers are compressed. The amount of pressure needed to cause a mark depends on the hardness of the wood. Some floors mark more easily than others simply because wood hardness varies from one species to another. 

Avoid putting too much pressure on your floor. Hardwood floors are made to last a long time, but they still require some care to keep their beautiful appearance.

Here are a few simple tips to help prevent marks:

- Avoid wearing high heels indoors.

- Remove sand, dirt, and any other abrasive debris from the floor.

- Use rugs in high-risk areas, such as the kitchen, to protect against falling utensils.

- Place felt pads under furniture legs. 

Although our finishes are designed to minimize the effects of UV rays, prolonged exposure to intense light can still cause hardwood to change color over time.

Here are a few tips to better protect your floor:

- Move rugs and furniture regularly to ensure even light exposure across the entire surface.

- Use drapes, curtains, blinds, or shutters to reduce direct sunlight.

- Apply a specialty protective film on your window to drastically cut down the damaging rays reaching your floor.

These simple steps can help prevent UV-related damage and preserve the natural beauty of your hardwood floor. 

KLEAN by mirage eco-friendly cleaning products are specially formulated with fewer additives to keep your hardwood floors clean and free of unwanted dirt. These bio-based cleaners sanitize without damaging the finish, leaving your floors looking fresh. They leave no streaks, dry without residue, and require no rinsing. You can purchase KLEAN by mirage products online here. Always follow product instructions to ensure the best result.

Note that the KLEAN by mirage Reviver Cleaner can be used no more than once a year for deep cleaning, if required on brushed floors. See instructions.

Otherwise, avoid using:

- Products that contain wax, as they may cause buildup on your floor.

- Steam cleaners, refreshers, or polishes, which could permanently damage the surface of your hardwood floor. 

Steam cleaners are not recommended for cleaning Mirage floors. Since planks are installed individually, moisture can build up between them and potentially damage to your floor. For optimal results, we recommend using our KLEAN by mirage cleaning products, available on our website or through a Mirage dealer near you. 

In general, vacuuming or sweeping twice a week to remove dust and abrasive dirt is optimal for best results. However, the frequency depends greatly on your lifestyle (animals, children, a lot of traffic, damage ...)

Mirage makes one of the best wood floors in the industry. However, we cannot make wood harder than nature intended. Dogs that walk on the floor (with their nails trimmed) normally won't cause any severe damage. However, when dogs take off at a run, even small dogs with properly groomed nails can scratch any wood floor.  They will turn their paws to get a grip.

Prevention is the best option. Using runners in high-traffic areas will help protect the floor and will be safer for the dog. The finish cannot prevent compression marks or scratches from occurring on wood flooring. Choosing a low gloss, textured floor will naturally help reduce the scratching effect and make it more adapted for those who own dogs.